Digital Business Support Technician

  • Location:

    Warwick or Coventry

  • Status:

    Permanent, full time

  • Salary:

    £21,552 per annum

  • Closing Date:

    30th September 2022

  • Interview Date:

    12th October 2022

Become part of The Myton Team and help us to make a difference…

About the role…

We are looking for a candidate who is trustworthy, works well within a team, has good attention to detail as well as good communication skills. A big part of this role is supporting our staff, volunteers and patients with their ICT needs, so good customer service skills are essential. If you are looking for a challenge, have great problem-solving skills, and can work to deadlines or under pressure, we would love to hear from you.

Working as the front face of ICT within the hospice, you will support bespoke applications, desktop and laptop systems, mobile devices, troubleshooting printing devices and network connectivity problems.
You will help with training and support of staff with all existing IT systems and rollout of new projects. There is also an expectation to play an active role in the on-call team who will support the hospice out of hours.

You will be working in an environment that can offer a lot of knowledge in many aspects of the IT industry, areas such as enterprise level network security, ICT planning, documentation as well as working around high end ICT hardware.

We will provide you with a training program with official Microsoft and other vendor training as required to develop your skills and knowledge.

Benefits of working at Myton…

Myton is an amazing place to work, where the role every person plays has a positive impact for our patients, living with terminal illnesses, and their families. In recognition of this, we offer a wide range of employee benefits including:

  • A generous pension contribution
  • 28 days annual leave increasing with long service plus Bank Holidays, an additional leave purchase option
  • Free on-site parking
  • A winter savings plan
  • The NHS Blue Light discount scheme
  • Enhanced maternity and sick pay benefits
  • Death in service benefit
  • The support of an employee assistance programme and mental health first aiders
  • Free eye test vouchers
  • Subsidised meals and complementary hot & cold drinks

(Filmed pre-pandemic)

About The Myton Hospices…

The Myton Hospices is an organisation at the forefront of palliative and end of life care across Coventry and Warwickshire and with a national profile. We have three hospices, two inpatient units and an ever developing range of outpatient and community based services.

We have almost 300 staff and over 800 volunteers who are committed to improving the quality of life for patients and their families. Our people are central to the success of Myton working across our palliative care services, our fundraising, support teams and our extensive retail footprint. We are a much loved and well supported charity, at the heart of our community.

Myton is looking forward, post the pandemic – aiming to increase our reach and impact especially within our diverse communities, which will only be possible with an engaged and motivated workforce, equipped and ready for the challenges and changes that we all face.

We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply for a role at Myton. If there are any adjustments that would help improve your experience with Myton, you will be encouraged to share this with us if we invite you to interview.

We particularly welcome applications from people with disabilities and Black, Asian and Minority Ethnic (BAME) candidates who are currently particularly under-represented in our hospices. We also believe our interview process should be inclusive and transparent. If there is anything missing, or you’ve identified a way we can improve, please do let us know.

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