Help us make a difference to people with life-limiting illnesses…
At The Myton Hospices, we provide specialist care and support for people with life-limiting illnesses, and their loved ones, from the point of diagnosis to end of life. We are a much-loved and well supported charity, at the heart of our community. We have three hospices, a range of community services, and 26 charity shops in Coventry and Warwickshire.
About the role
We are seeking a Clinical Administrator to join our Clinical Administration Team.
In this role, you will be an integral part of our Clinical Administration team, providing clerical and administrative support to a range of clinical staff across our Inpatient Units and Hospice at Home service.
Our Clinical Administrators contribute towards the smooth running of Myton’s clinical services, promoting effectiveness and efficiency, and acting as a resource and point of contact for clinical staff, patients, families, visitors and volunteers.
As a Clinical Administrator, a typical day might include:
- Using our Patient Database to maintain and archive patient records
- Processing admissions and discharges documentation
- Handling calls from or liaising between patients, carers, families and clinicians
- Ensuring patients receive information materials on admission
- Monitoring stock levels or ordering supplies of stationery and nursing uniforms
- Updating clinical noticeboards and circulating the daily bulletin
- Booking transport for patients, via ambulance or our Volunteer Drivers
You will be office-based, within the ward area, at our Coventry Hospice. You may also be required to travel to our sites in Warwick or Rugby. The designated working days for this role are Wednesday, Thursday, and Friday.
About you
We’re looking for a Clinical Administrator with:
- Experience of providing effective administration support to multiple teams in a clinical setting, including handling patient data
- Skills in time management, teamwork, organisation and communication (particularly over the phone and with people who may be distressed)
- Adaptability, initiative, proactivity and resilience
- The right to work in the UK (we cannot provide sponsorship)
Other roles you might have experience of could include: Medical Secretary; Ward Clerk; NHS Administrator; GP Receptionist; Administration; Healthcare Administration.
This role will require a standard DBS check because you will be working in an adult healthcare setting. We will arrange and cover the cost of this check.
We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us.
We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under-represented in our hospices. We also believe our interview process should be inclusive and transparent. If there is anything missing, or a way we can improve, please do let us know.
Benefits of working at Myton
Myton is an amazing place to work, where the role every person plays has a positive impact for our patients, living with terminal illnesses, and their families. In recognition of this, we offer a wide range of employee benefits including:
- Pension contribution matching
- 28 days annual leave + bank holidays, increasing with long service
- 24/7 GP access
- Blue Light Card, Charity Worker Discounts & Tickets for Good
- Colleague Support Service (EAP)
- Life assurance with flexible levels of cover
- Free on-site parking and discounted EV charging
- Employee wellbeing programme
- Free menstrual products
- Winter savings club
- Free Flu jabs
For an informal conversation about the role, please contact Karen Goodman, Clinical Administration Manager: karen.goodman@mytonhospice.org.
Please click ‘Apply’ below to answer a few short questions and attach your CV.
If you would prefer a paper application form, or if you have any questions including support or adjustments, please contact HR on 01926 838 849, recruitment@mytonhospice.org, or by post: HR, Warwick Myton Hospice, Myton Lane, Warwick, CV34 6PX.
We now share interview questions with all candidates in advance, to help reduce nerves and enable you to truly show your best abilities. You are also welcome to bring any notes with you to your interview, if you would find this helpful.