Help us make a difference to people with life-limiting illnesses…
At The Myton Hospices, we provide specialist care and support for people with life-limiting illnesses, and their loved ones, from the point of diagnosis to end of life. We are a much-loved and well supported charity, at the heart of our community. We have three hospices, a range of community services, and 26 charity shops in Coventry and Warwickshire.
About the role
We are seeking a Senior Clinical Administrator to join our Clinical Administration Team.
In this role, you will be an integral part of the Clinical Administration Team and contribute towards the smooth running of Myton Hospice’s Clinical Services by providing administrative support to clinical staff who are involved in caring for patients and their families. You will promote effectiveness and efficiency, acting as a resource for clinical staff, patients, their families, visitors and volunteers. You will provide cover for specific tasks in the absence of Clinical Administration Manager, and be the shared point of contact for Medical Team.
As a Senior Clinical Administrator, a typical day might include:
- Supporting the Medical Team with monitoring and updating Master Rota, monitoring and collating Patient Feedback
- Supporting the Caldicott Guardian with the process of note redaction
- Planning placements and medical student visits
- Providing cover for specific tasks in absence of the Clinical Administration Manager
- Supporting the clinical administration team across sites to meet operational requirements, to ensure there is a core level of cross-cover between roles and that all key tasks are covered during colleague absences
You will be office-based at our Warwick Hospice, but you will also be required to work at our site in Coventry.
About you
We’re looking for a Senior Clinical Administrator with:
- Experience of providing effective administration support to multiple teams in a clinical setting, including handling patient data
- The ability to organise a diverse workload, identifying and acting on priorities, and are efficient
- Adaptability, initiative, proactivity and resilience
- A high level of time management and organisational skills
- IT skills including data entry and varied systems use
- Team working skills
- The right to work in the UK (we cannot provide sponsorship)
Other roles you might have experience of could include: Medical Secretary; Ward Clerk; NHS Administrator; GP Receptionist; Administration; Healthcare Administration.
This role will require a standard DBS check because you will be working in an adult healthcare setting. We will arrange and cover the cost of this check.
We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us.
We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under-represented in our hospices. We also believe our interview process should be inclusive and transparent. If there is anything missing, or a way we can improve, please do let us know.
Benefits of working at Myton
Myton is an amazing place to work, where the role every person plays has a positive impact for our patients, living with terminal illnesses, and their families. In recognition of this, we offer a wide range of employee benefits including:
- Increased employer pension contribution
- 28 days annual leave + bank holidays, increasing with long service
- Free on-site parking and discounted electric vehicle charging
- Additional leave purchasing
- Winter savings club
- Discount schemes including Blue Light Card
- Death in service benefit
- Dedicated staff wellbeing team & mental health first aiders
- Colleague Support Service: confidential financial, legal & mental health support
- Cycle to work scheme
- Free feminine hygiene products
- 24/7 GP access
- Free eye tests
- #DoingOurBit online fitness and wellbeing platform
- Menopause support
How to apply
For an informal conversation about the role, please contact Karen Goodman, Clinical Administration Manager: karen.goodman@mytonhospice.org.
Please click ‘Apply’ below to answer a few short questions and attach your CV.
If you would prefer a paper application form, or if you have any questions including support or adjustments, please contact HR on 01926 838 849, recruitment@mytonhospice.org, or by post: HR, Warwick Myton Hospice, Myton Lane, Warwick, CV34 6PX.
We now share interview questions with all candidates in advance, to help reduce nerves and enable you to truly show your best abilities. You are also welcome to bring any notes with you to your interview, if you would find this helpful.