I am under 18, can I still take part?
Yes, you can still take part! We want people of all ages to take on our new challenge. When you sign-up, we ask that your register with the name and contact details of the person who is the credit/debit cardholder. On the sign-up form it will ask you if the participant is under 18. If you tick this box, we ask that you enter the name of the participant here so we are able to make sure we correctly fill in the certificate at the end of the challenge.
I’m all signed-up, where do I access my fundraising pack, wall tracker and other resources?
Once you have sign-up you will be sent a link to our Swim for Myton Fundraising Hub in your confirmation email where you can download all of the resources you need for the event. Sponsorship forms are available to download and print from the fundraising hub but if you would like some posted to you please let the team know on challengeevents@mytonhopsice.org
I have signed-up to take on one distance but would like to change to another distance, is this possible?
Absolutely, if you would like to change distance please feel free to alter your fundraising page and if you’d like to keep us updated you can email us challengeevents@mytonhospice.org
I’ve completed my distance! How do I confirm this with you to get my medal?
Send it in or take a picture of your wall tracker and send this over to challengeevents@mytonhospice.org
Alternatively, if you have been tracking your distance on Enthuse we will send your medal at the end of the challenge.
I want to take on your Thames Team Challenge, do you have a team registration fee to enter?
We do not have a team registration fee for the Thames Team Challenge. We are asking people to register as individuals and on the sign-up form let us know your team name so we know which team you are part of.
I am taking on the Thames Team Challenge and we have a joint fundraising page, can I still pledge for fundraising incentives?
Set up individual pages for each participant and link them together as a team. If you want to pledge to one of the fundraising clubs, we recommend you do this so you can keep track on how much you’ve raised and we can easily see when each team member has hit their pledge amount.
Alternatively, if you set up the one fundraising page for your whole team, you can still pledge to the Team 100, Team 250 and Team 500 clubs. For example, if there is 5 people in your team and you all pledge to the Team 100, your fundraising target on the fundraising page would be £500 (5x£100). Please let us know by emailing challengeevents@mytonhospice.org with the link to your fundraising page so we can track the teams’ progress.
I have signed-up and I didn’t pledge to one of the fundraising clubs, can I still pledge to one?
Yes, you can, but please let us know before 1st October 2023. Just contact the team on challengeevents@mytonhospice.org with which amount you would like to pledge.
I have pledged to one of the fundraising clubs. When will I receive my items?
We allow up to 6 weeks after the event for you to pay over any sponsorship monies. Therefore all fundraising incentives and medals will be sent out in January once fundraising has been completed.
I am not sure how to use Enthuse for my fundraising and logging my activities?
If you have any difficulties using Enthuse please visit the dedicated help centre here or send the team an email challengeevents@mytonhospice.org