Terms and conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Myton Hospices’ relationship with you in relation to this website.

The term ‘The Myton Hospices’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is The Myton Hospices, Myton Lane , Myton Road CV34 6AS. Our charity registration number is 516287. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
  • Calls between yourself and The Myton Hospices may be recorded.

Lottery FAQs...

What happens when I sign up?

You will receive written confirmation of your payment date and unique lottery number/s within three weeks of joining from the lottery office.

How will I know if I have won?

The draw takes place on Friday every week except in exceptional circumstances. If you have won the £1,500 prize, or the rollover, you will be contacted by phone by a member of the Lottery team. If you have won one of the other prizes, a cheque will be sent to you directly in the post.

How does the draw work?

Winners are chosen by a random number generator. The results will be available via the Lottery helpline 01926 407902 and on The Myton Hospices website https://myton.safeandsecurewebservices.net/areyouawinner

How does the rollover work?

Each week there is a £200 rollover jackpot, which if not won rolls over to the next draw. The rollover pot can grow up to £10,000, at which point it becomes a guaranteed prize.

Can I owe the Lottery money?

No. If payment has not been received, you simply do not get entered into the draw. If you pay by cheque we will write to you in plenty of time so you have the chance to renew your payment.

Where do the profits from the lottery go?

In 2024, £1.944 million was raised from ticket sales in our weekly lotteries and seasonal Bumper Draws, with 9.08% being spent on Prizes, 25.62% spent on Expenses and a fantastic 65.30% used to help make a difference to our patients and their loved ones, by funding the care of 1 in 4 of our patients.

Will you pass on my personal information to anyone else?

We do not sell or share your information with third parties for marketing purposes.

We may disclose your information to third parties in order to achieve the other purposes set out throughout this policy. Third parties may include:

Third parties working on our behalf...

We may pass your information to our third party service providers, suppliers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process donations, to send you mailings or process our Lottery).

When we use these third parties, we disclose only the personal information that is necessary to deliver the services and we have a contract in place that requires them to keep your information secure and prevents them from using it for their own direct marketing purposes.

Please be assured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law.

https://www.mytonhospice.org/privacy-policy/

Can I be self-excluded?

If you would like to be excluded from The Myton Hospice Lottery you can complete the Self Exclusion Form online.

Is The Myton Hospice Lottery licensed?

The Myton Hospices Lottery is licensed and regulated by the Gambling Commission. License number: 004889.Must be 16 or over to play, or 18 or over to join via our website. Underage gambling is an offence. Responsible person: Charlotte Ingram. Promoter: Myton Hamlet Hospice, Myton Lane, Warwick, CV34 6PX.

Events terms and conditions...

These Terms & Conditions apply to all fundraising and challenge events organised by, or in support of, The Myton Hospices.

1. Contact Details & Data Protection

1.1 Contact details provided during registration are used to administer and communicate with you about the event you have registered for.
1.2 We may request next-of-kin details in case of an emergency.
1.3 All personal data is stored securely and used in accordance with our Privacy Policy and applicable data protection legislation.
1.4 Where you sign up to an event organised by a third-party provider, your details may be shared with that provider solely for the purposes of event administration and safety.

2. Keeping in Touch

2.1 We would like to keep you informed about our vital work and future fundraising activities.
2.2 You can choose how we contact you by selecting your preferences during the registration process and may update these at any time.

3. Event Changes, Cancellation & Availability

3.1 If an event is cancelled, postponed, or delayed due to circumstances beyond our control, The Myton Hospices will attempt to rearrange the event or offer an alternative where possible, but this cannot be guaranteed.
3.2 The Myton Hospices cannot be held responsible for any additional costs incurred by participants (including travel or accommodation).
3.3 Event places are subject to availability and may be limited.

4. Registration

4.1 Registration is required to take part in any event.
4.2 Registration does not constitute a payment for participation. Many Myton events are fundraising challenge events and there is no charge to take part unless explicitly stated otherwise.
4.3 Where a registration fee applies, this relates to event administration and is non-refundable.

5. Fundraising

5.1 Many Myton events are fundraising challenge events. Participants are encouraged to raise voluntary charitable donations in support of The Myton Hospices.
5.2 Any suggested fundraising targets will be clearly communicated during the registration process and are intended to support the sustainability of fundraising events and maximise funds available for patient care.
5.3 If a participant does not demonstrate reasonable fundraising activity, The Myton Hospices reserves the right to withdraw or defer a place and reallocate it to another supporter.

6. Payments & Donations

6.1 All funds raised in connection with an event should be paid to The Myton Hospices as soon as reasonably possible and by any deadline specified for the event.
6.2 Donations can be made via approved online platforms, by telephone, or by cheque payable to The Myton Hospices.
6.3 Donations are voluntary charitable gifts and are not payments for goods, services, or event participation.

7. Health & Safety

7.1 Participants must follow all instructions provided by event staff, marshals, or third-party organisers.
7.2 Participants may be required to provide emergency contact details. These may be used if required during the event.
7.3 Participants should seek medical advice from a GP if unsure of their fitness to take part.
7.4 Participation is at the participant’s own risk. The Myton Hospices accepts no liability for loss, injury, or damage except where caused by its negligence.
7.5 Risk assessments are undertaken for Myton-organised events. However, participants acknowledge that events may involve unforeseen risks beyond our control.

8. Accessibility

8.1 We aim to make events as accessible as possible; however, some events may not be suitable for wheelchairs or pushchairs.
8.2 Please contact 01926 838838 before registering if you have accessibility concerns.

9. Spectators & Dogs

9.1 Supporters and spectators attend events at their own risk.
9.2 Dogs may be permitted at some events but must be well-behaved and kept on leads. Any dog deemed unsafe may be asked to leave.

10. First Aid & Medical Information

10.1 First aid is provided at events where appropriate.
10.2 Participants consent to relevant medical information being shared with The Myton Hospices for health, safety, and legal compliance purposes, including obligations under RIDDOR.

11. Third-Party Events

11.1 Participants attending third-party organised events must comply with the organiser’s Terms & Conditions in addition to these Terms.

12. Children & Young People

12.1 Participants under 18 must be accompanied by a parent or legal guardian who takes full responsibility for them during the event.
12.2 Participants aged 18 or over do not need to provide parental consent.

13. Photography & Media

13.1 We may take photographs or film at events for promotional purposes.13.2 You may appear in general crowd imagery. Consent will be sought for individual or group photographs where reasonably practicable.

Donation Refund Policy...

In accordance with the Charities Act 1992, donations can only be refunded in exceptional circumstances.

Donations made in connection with an event are not conditional on the completion of the event and are not refundable if a participant withdraws or is unable to take part.

Refund requests must be made by the original donor by emailing DSCT@mytonhospice.org.